Contact & consultation

Arranging an assessment

Outpatient appointments are booked through the hospital on the numbers below; international patients can ask for Michael Yu. Bring a written list of what bothers you and what you would refuse, and bring photographs of yourself from a few years ago if you have them, because they show change more reliably than memory. If you have had laser or peeling treatment before, say when and what happened afterwards.

What a good assessment includes

An examination of the skin in good light, an assessment of how your skin heals and how it has behaved after previous injury or treatment, and a judgement about whether what bothers you is a surface problem at all. You should leave able to say what would be treated, how deeply, in what pattern, what the healing week involves, what the pigment risk is in your skin, and who to contact if something goes wrong.

Asking about the plan

Ask whether the treatment is ablative or non-ablative, whether it is fractional or continuous, how much of the face is included and why, and what would happen if you chose a lighter plan instead. Ask what would make you the wrong patient for this treatment. A clinician who answers that last question specifically is assessing you rather than presenting to you.

Before you commit

No decision needs to be made at the first appointment, and resurfacing has to fit your calendar rather than the other way round. Take the plan away, read it against the guides on this site, and come back with questions. A discount that expires, or pressure to book before the assessment is complete, is information about the clinic rather than about your skin.